Home Support HQ

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Privacy Policy

How we protect and use your information

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request care services, schedule consultations, or contact us for support.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, develop new features, match you with appropriate caregivers, and communicate with you about care options and updates.

3. Information Sharing

We do not sell your personal information to third parties. We may share information with caregivers and healthcare providers only when you explicitly request services or information about specific care plans.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve user experience and provide personalized care recommendations.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to or restrict certain processing of your data. Contact us at privacy@homesupporthq.com to exercise these rights.

7. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personal information from children under 13.

8. Care Service Requests

When you request care services through Home Support HQ, your information will be shared with selected caregivers to provide you with appropriate care matches. You consent to this sharing by submitting a service request.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@homesupporthq.com.

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Your trusted partner for comprehensive home support services. Quality care, reliable assistance, and professional support for your home and family needs.

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